publications


systems thinking

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Systems’ thinking has a long tradition in assessing and addressing issues more holistically. Instead of focusing on parts, it looks at how they interrelate. However, systems’ thinking is also a container term for a broad spectrum of schools and techniques. The publications here fit in the system dynamics’ tradition: they show how causal loop diagrams helps people to reveal behavioral patterns, like the unwritten rules of the organizations. The diagrams help understand ‘why thinks are the way they are’. Without such insights it is hard to address persistent issues successfully. Most texts here focus on how to work with causal loop diagrams. ‘Nobody has all the answer’ provides a good introduction’, ‘working interactively’ focuses on facilitation and ‘defixation’ describes case examples. The book on tough issues is more an example of the reinforcing dynamics of both stagnation and innovation in organizations.

 

Collaborative transformation

The art of making international trade more sustainable

Joost Oorthuizen, Hans Vermaak, Carla Romeu Dalmau, Elea Papemmanuel - Wageningen Academic Publishers, 2018

International trade can make a huge difference towards sustainability, as over half of what is produced globally crosses national borders. Several of the United Nations 2030 Sustainable Development Goals – such as realizing ‘zero hunger’ and ‘no poverty’, ensuring all have ‘decent work’, and taking ‘climate action’ – crucially depend on transforming the way international trade is organized. But international value chains are complicated, involving many different people working in diverse contexts that change over time. Therefore Read more…

Using causal loop diagrams to deal with complex issues

In: D. W. Jamieson, Barnett & A Buono (eds.) Consultation for Organizational Change Revisited - Information Age Publishing, 2016

Hans Vermaak
Mastering an instrument for systemic and interactive change

A persistent stereotype of consultants is that of experts who have all the answers. However, the more complex problems are, the less consultants are able to provide ‘magical solutions’. Causal loop diagrams (CLDs) are a powerful tool to deal with issues characterized by content complexity and process complexity. Read more…

‘Defixation’ as an intervention perspective.

Understanding Wicked Problems at the Dutch Ministry of Foreign Affairs.

A. Stoppelenburg, H. Vermaak - Journal of Management Inquiry, 2009
Systemic research to uncover the unwritten rules of an organization

This case study presents reflections on a research intervention conducted at the Dutch Ministry of Foreign Affairs. The subject was the practice of administration. Its objective became to understand its “wicked problems” and to create action principles. It was an analytical research effort as well as a learning intervention. Read more…

Working interactively with causal loop diagrams

In: J. Boonstra, L. de Caluwé (eds.) Intervening and changing - Wiley, 2007

Hans Vermaak
Intervention choices and paradoxes in practical application.

Causal loop diagrams can help in tackling complex issues effectively. Until the nineteen-seventies the literature focussed on the technique of such diagrams. Since then it has become evident that participation of stakeholders in making and applying such diagrams is desired to affect change. Read more…

Book summary ‘Enjoying tough issues’

Dynamics of innovation and stagnation

Hans Vermaak, Kluwer 2009
How to deal effectively with complex change? Based on years of research the Dutch book won many awards. To give English readers a ‘taste’, the original summary is made available here.

There is no shortage of tough issues: whether it is collaboration between professionals, external oriented government, sustainable economy or development cooperation. They are characterized by complexity of different kinds: many factors and many actors are involved. It makes tough issues hard to pin down and impossible to eradicate. The dominant change repertoires are ill equipped for tough issues: clear division of tasks and responsibilities, minimizing conflicts, drawing up organizational missions, rolling out large-scale change programs Read more…