Service Management & Service Innovation Program 2015-2016

A new edition of this European business program kicks off in October 2015. The Vlerick Business School and the Technical University of Denmark combined forces late 2013. Both universities already had management programs on service, but decided they could do better by creating a new European program. The subject is relevant as most of the people in developed countries are employed in services.

Both the faculty and the participants are international, often linked to large companies. I am part of the faculty together with people I have worked with before. Other faculty members are Roger Hallowell, Kurt Verweire, James Teboul, Marion Debruyne, Deva Rangarajan and Stijn Viaene. The program consists of a combination of teaching (in four modules) and action learning in change project at one’s own company (often together with one or two collegaues). The program offers a challenging combination of subjects.

Underneath you can  find a video impression of the program. If you like to know more, l surf to sites of DTU or Vlerick. You can find the brochure there too, contact information and the like.